SnapCap Support
How to use SnapCap
- Keep your iPhone nearby and unlocked.
- Press ⌃⌥⌘T (Control-Option-Command-T), or click the SnapCap icon in the menu bar. The camera opens on your iPhone.
- Take the photo. It appears in the bottom-right corner of your screen. Drag it into any app, or click it to open it.
Right-click the menu bar icon for your recent photos, the camera choice, and options.
Requirements
- macOS 14 or later
- An iPhone or iPad signed in to the same Apple Account as your Mac
- Wi-Fi and Bluetooth turned on on both devices
Common questions
The camera doesn’t open on my iPhone
- Unlock your iPhone and keep it close to your Mac.
- Check that your iPhone and Mac are signed in to the same Apple Account.
- Turn Wi-Fi and Bluetooth on on both devices.
- If it still doesn’t work, try the same thing without SnapCap: in an app like TextEdit, choose File › Import from iPhone or iPad › Take Photo. If that doesn’t work either, the problem is with the connection between your devices, and restarting both usually fixes it.
I have more than one iPhone or an iPad
Right-click the menu bar icon and choose Camera. Automatic uses an iPhone first. You can also pick a specific device.
The shortcut doesn’t work
Another app may already use ⌃⌥⌘T. You can still click the menu bar icon.
Where are my photos?
In the SnapCap folder in your Pictures folder. Right-click the menu bar icon and choose Open SnapCap Folder. Your three most recent photos are also listed in that menu.
How do I stop photos being copied to the clipboard?
Right-click the menu bar icon and turn off Options › Copy Photo to Clipboard.
How does the free trial work?
Every feature is free for 7 days. After that, taking new photos requires a one-time purchase. There is no subscription. Photos you already took stay in your Pictures folder either way.
I bought SnapCap but it asks me to buy again
Right-click the menu bar icon, choose Buy SnapCap…, and click Restore Purchases. Make sure you are signed in to the App Store with the Apple Account you used to buy it.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
Contact us
In SnapCap, choose Help › Send Feedback… from the menu bar icon. It opens an email that already includes your SnapCap and macOS versions, which helps us find the problem. You can also write to support@ourworld.center.